Minari Shah is a strategic communications leader who has helped Fortune 500 brands, such as Amazon, Tata Motors and Dell, build trust through storytelling.
IndiGo’s December disruption exposed the hidden price of over-optimised operations. Reputation does have a fallout. And it is big and damaging.
Minari Shah
March 11, 2026 at 11:15 AM IST
linkedin.com/in/pieter-elbers
IndiGo’s chaos became a stress test for Indian aviation, exposing fragile oversight, furious flyers, and a sector running out of reputation to lose.
December 6, 2025 at 6:04 AM IST
Simply Aviation/Via WikiCommons
A silence this loud can be deafening. As factional rifts shake the Tata Trusts, the Group’s famed moral halo is being tested fully by questions of both ownership and governance it cannot ignore.
October 11, 2025 at 2:26 PM IST
tata.com