UAE’s First Abu Dhabi Bank Adopts Intellect Design’s AI-Based Solution

Intellect Design Arena Ltd. on Monday said First Abu Dhabi Bank has implemented its AI-powered debt management solution under the eMACH.ai lending suite, developed by Intellect Global Consumer Banking — a business unit of Intellect Design.

The solution integrates over 10 sub-systems at First Abu Dhabi Bank, enabling real-time visibility of its credit portfolio and automating various stages of the debt management process, the company said in an exchange filing.

The move marks a key milestone in the bank’s long-term credit strategy, aimed at improving operational efficiency and customer experience. It also aligns with the bank’s goal of fully automating its debt collections over the next five years.

Following the implementation, the eMACH.ai platform will allow the bank to set up tailored collection strategies using methods such as equal distribution, percentage-based allocation and bucket-driven queue stamping, Intellect Design said.