HCL Tech Expands Salesforce Tie-Up To Drive Agentic AI Adoption

HCL Technologies Ltd. on Thursday said it has expanded its partnership with Salesforce to fast-track enterprise adoption of agentic artificial intelligence through new service offerings.

The company launched services aimed at enabling adoption of Salesforce Agentforce across sectors such as financial services, healthcare, retail and manufacturing, helping firms evolve into AI-augmented enterprises, it said in an exchange filing.

HCL Tech is enabling enterprise-grade agentic workflows that combine task orchestration, reasoning and action execution across systems, simplifying marketing, sales, service and operations in highly regulated sectors. It is also leveraging tools like the agent-to-agent protocol and model context protocol to enhance coordination, task tracking and visibility, thereby improving the speed and reliability of outcomes, it said.