Compliance, the Competitive Edge in Modern Banking

As banking embraces AI, fintech and speed-of-swipe risks, compliance must evolve from a back-office ritual into the circulatory system that sustains trust and resilience.

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By Anupam Sonal

Anupam Sonal, former Chief General Manager at the Reserve Bank of India, is currently Senior Advisor (Regulation, FinTech & Compliance) to Scheduled Commercial Banks. 

September 3, 2025 at 6:18 AM IST

In 2005, the Basel Committee on Banking Supervision reminded the industry that compliance was never about forms and files. It was about ethics as the engine of resilience, the anchor of trust. Two decades later, this has become less a cautionary footnote and more the central story. 

From Silicon Valley Bank and Credit Suisse to Yes Bank and Wells Fargo, the failures that scarred the past two decades all shared a pathology: lapses in compliance. Even the Global Financial Crisis and the European Sovereign Debt Crisis were less about credit or fiscal implosions than about systemic neglect of prudential and governance obligations. Across geographies, the lesson has been consistent: banks that treated compliance as a ritual or defense, rather than a foundation, saw trust evaporate faster than liquidity.

Structural Core
In today’s interconnected financial world, compliance cannot remain a siloed or paper-driven exercise. The modern bank is no longer a closed balance sheet; it is a web of fintech partnerships, outsourcing arrangements, cloud platforms, and AI-driven intermediations. Yet compliance systems remain relics of the 20th century, fragmented, reactive, and too often only noticed when the damage is done.

While resilience is usually measured in ratios and capital buffers, it is compliance that guarantees that these numbers remain sustainable. Properly understood, compliance is not an appendage, it is the bank’s living constitution, the evolving charter that holds its strategies, decision-making and trust together. When that nervous system falters, stability and reputation erode, often irreversibly.

As competition intensifies, especially from nimble technology start-ups, customer trust will function as the ultimate differentiatora bank’s reserve currency, convertible, yet depletable with a single lapse. This makes compliance the trust-battery that powers performance and decides survival in crowded markets. Banks, therefore, need to champion compliance as an enterprise-wide priority, ensuring that its ethos permeates down to every unit and every frontline employee. This shift elevates compliance as the bank’s internal intelligence grid and an embedded capability.  

While the principles laid down in global frameworks remain foundational, they are no longer adequate. To build the next tier of resilience, banks must move beyond static compliance and embed it with innovative tools, real-time intelligence, predictive analytics, coupled with forward-looking practices that make compliance proactive rather than reactive. Rigorous risk assessments must remain at the core, enriched by stress testing, scenario analysis, and early-warning triggers that allow the compliance function to anticipate rather than just respond.  

A future-facing model rests on the new syntax:

  • Horizon Sensors: Passive compliance mindset of waiting for the regulation, then scrambling to comply, is now obsolete. Compliance must behave like an Early-Warning System, constantly scanning the horizon for emerging risks. A dedicated ‘Compliance Futures Desk’, modelled on ‘regulatory foresight units’, must track themes from AI ethics to sustainability standards, alerting boards before issues harden into penalties. 
  • Signal Grid: Failures rarely occur in isolation; they thrive because silos obscure enterprise-wide signals. Compliance must be integrated with the bank’s data intelligence network, linking dashboards across risk, audit, and IT security to give leadership a panoramic, real-time view of regulatory posture.
  • Credibility Channel: Compliance must shed its “veto” identity and act as a strategic partner. By embedding structured compliance reviews into business design at inception—much like cybersecurity in ITcompliance becomes both a safeguard and an enabler of regulator-proof growth.
  • Simulation Guidance: Thick policy manuals tend to rot on the shelves. Compliance guidance needs to be interactive, and adaptive to daily decision-making. Interactive guides that translate rules into instant, situation-based actions are futuristic and helpful in allowing frontline staff to test choices against likely regulatory outcomes before committing them.  

Fiduciary Shift
Syntax, however, is meaningless without altitude. Compliance must find its seat at the top table. Boards and CMDs must act not as ceremonial overseers but as custodians of regulatory credibility. The Chief Compliance Officer, in this framework, contributes as an architect of integrity, who maps the uncharted terrain of risks and guides the institution.

Resilience will not be measured only in continuity drills or capital ratios, but in demonstrable tolerance for shocks, in how swiftly obligations are met, and in how seamlessly partners and third parties are integrated into the bank’s compliance nervous system. Above all, data integritythe single point of truthmust form the core, without which compliance risks dissolving into fiction. 

Some tools could accelerate this shift: 

From tokenism of “compliance director” to a proactive, compliance-savvy board sub-group that anticipates regulatory expectations. 

  • A quarterly ‘Compliance Vitality Index’ tracking response speed, voluntary disclosures, and technology adoption, making compliance measurable like NPAs.
  • ‘Trust Capital Metrics’ that quantify grievance resolution, clean audits, and penalty-free records alongside financial ratios to highlight the invisible equity that strengthens balance sheets.
  • RegTech and SupTech tools to automate monitoring and generate real-time compliance intelligence, and pairing them with capacity-building initiatives, for preparing both staff and leadership to translate data and information into timely, confident action.

Why This Matters
In an era where risks migrate in milliseconds, customers switch loyalty with a swipe, and algorithms trade faster than human instinct, compliance can no longer be an afterthought. It must be the bank’s circulatory system, oxygenating culture and sealing fissures before they threaten collapse.

The banks that shape tomorrow will not be those with the largest balance sheets alone, but those whose compliance DNA can channel disruption into credibility. In the evolving financial order, compliance will not sit at the edge of strategy; it will be the force that keeps strategy viable.

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