When India's largest IT services company starts applying factory-floor metrics to knowledge workers, it says more about desperation than discipline.Tata Consultancy Services has quietly rolled out a controversial new policy mandating all employees log at least 225 billable days per year, leaving a mere 35 days of bench time before disciplinary action kicks in. Miss the target? Expect pay cuts, reduced promotions, or outright dismissal. For a company that calls itself a global talent house, the message to workers is stark--bill or begone.
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