Artificial intelligence is no longer an abstract idea. It is an active colleague. Virtual assistants are already replacing humans in routine roles. Soon, they’ll be sharing desks with us.As organisations begin to lean on voice-based AI tools for communication, scheduling, customer service, and data handling, the shift is unmistakable. A key characteristic of AI tools is their lack of emotions; they do not possess empathy, pity, or an understanding of human hardships. Unlike humans, AI tools can work around the clock, limited only by their design and the capabilities of the algorithms that power them.
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