HCL Tech Partners With Just Energy For AI-led Transformation

HCL Technologies Ltd. on Thursday said it has partnered with US-based energy supplier Just Energy to drive artificial intelligence-led business transformation and improve customer experience.

HCL Tech will use its digital process outsourcing suite and generative AI platform, AI Force, to enhance operational efficiency across Just Energy’s IT, finance, analytics, customer care, sales and renewals functions, the company said in an exchange filing.

The Indian IT firm will also deploy its role-specific interface platform digitalCOLLEAGUE and business process optimisation suite Toscona to improve workforce collaboration and streamline business processes, it added.