HCL Tech Launches AR-Based Infra Management Solution With CareAR, ServiceNow

HCL Technologies Ltd. on Friday said it has launched an augmented reality-based infrastructure management solution in partnership with CareAR and ServiceNow to improve IT operations.

As part of the collaboration, HCL Tech will integrate its infrastructure services and artificial intelligence capabilities with CareAR’s enterprise AR solutions on the ServiceNow platform, the company said in an exchange filing.

The new solution is aimed at streamlining IT infrastructure support, enhancing operational and business resilience, and reducing cost and downtime for critical infrastructure. It is expected to benefit sectors such as manufacturing, energy, utilities and retail, where remote IT support is crucial.